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Business Model Canvas "Nasi Goreng Semrawut"

Business Model Canvas "Nasi Goreng Semrawut"

Business Model Canvas "Nasi Goreng Semrawut"

MSME Players
1 day
UX Research
Mockup Business Model Canvas "Nasi Goreng Semrawut"
Mockup Business Model Canvas "Nasi Goreng Semrawut"

Overview


This document presents the Business Model Canvas (BMC) created for “Nasi Goreng Semrawut”, a Micro, Small and Medium Enterprise (MSME) in Kendal, Central Java, Indonesia. BMC is a strategic management and entrepreneurship tool. It allows us to visualize, assess, and modify the business model. It is critical to understanding the core components of a business and how they interact. As a UX researcher, analyzing and understanding the business model is critical to aligning user needs with business goals. This BMC provides the basis for identifying opportunities to improve user experience and drive business growth.

Business Model Canvas
Business Model Canvas

Key Partnerships


Breakdown of key partnerships :

  • Description: "Material Supplier," "Packaging Supplier," and "Logistics Services." These are external entities that support the business operations.

  • UX Perspective: Partnerships can influence the user experience. For example, reliable logistics services ensure timely delivery.

Customer Relationships


Breakdown of customer relationships :

  • Description: "Promo, Voucher," "Free iced tea", and "Content." This suggests strategies for engaging and retaining customers. Promotions, discounts, and engaging content are used to build relationships.

  • UX Perspective: How effective are these strategies? User feedback can reveal whether promotions are appealing or if the content is engaging.

Revenue Streams


Breakdown of revenue streams :

  • Description: "GoFood," "GrabFood," and "ShopeeFood" This shows the primary sources of income, mainly through food delivery platforms.

  • UX Perspective: Understanding the revenue streams helps prioritize UX efforts. For example, if most revenue comes from GoFood, optimizing the GoFood experience should be a priority.

Key Activities


Breakdown of key activities :

  • Description: "Production," "Marketing," and "Selling." These are the core operational activities.

  • UX Perspective: UX can play a role in optimizing these activities. For example, user feedback can inform marketing strategies and improve the selling process.

Key Resources


Breakdown of key resources :

  • Description: "Fresh Vegetables," "Grade A Meat," and "Strategic Location." These are the essential assets for delivering the value proposition.

  • UX Perspective: The quality of resources directly impacts user satisfaction. Ensuring consistent quality and availability is crucial.

Channels


Breakdown of channels :

  • Description: "Food Delivery App," "Socmed (WA, IG)," and "Offline (Johar street no.30 Pegulon, Kendal)." This outlines how Nasi Goreng Semrawut reaches its customers. The reliance on food delivery apps and social media indicates a digital-savvy approach.

  • UX Perspective: The food delivery app and social media channels are critical touchpoints. UX research can explore user journeys across these channels, identifying pain points and opportunities for improvement. For example, are customers finding the menu easily on the app? Is the ordering process smooth?

Customer Segments


Breakdown of customer segments :

  • Description: "All Gender," "All Ages," and "Foodle." This indicates a broad target audience, suggesting the product caters to a wide demographic. "Foodle" likely refers to food enthusiasts or those who enjoy exploring different culinary experiences.

  • UX Perspective: Understanding these segments is crucial for tailoring the user experience. For instance, younger users might prefer a visually engaging app, while older users might prioritize simplicity and ease of use. "Foodles" may appreciate detailed food descriptions and high-quality images.

Value Propositions


Breakdown of value propositions :

  • Description: "Various Variants," "Hygienic," and "User-Friendly UI." This highlights the unique selling points of Nasi Goreng Semrawut. Offering diverse menu options, ensuring food safety, and providing an intuitive user interface are key to attracting and retaining customers.

  • UX Perspective: The "User-Friendly UI" directly relates to UX. Research should focus on validating these claims. Are the various variants easily accessible? Is the hygiene aspect communicated effectively? Is the UI truly user-friendly?

Cost Structure


Breakdown of cost structure :

  • Description: "Research," "Production Cost," "Collaboration Cost," "Tool Servicing," and "Food Delivery Cost." This outlines the major expenses.

  • UX Perspective: Understanding the cost structure helps prioritize UX initiatives. For example, reducing food delivery costs might involve optimizing the delivery process through the app.

Reflection


Analyzing the Business Model Canvas of "Nasi Goreng Semrawut" through a UX lens reveals several opportunities for improvement. By focusing on user needs and behaviors, I can enhance the customer experience, streamline operations, and drive business growth. This analysis highlights the importance of integrating UX research into the strategic planning process. By understanding the business model, I can ensure that our UX efforts are aligned with business goals and deliver tangible results.


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